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| Felix Ofulue, 2nd from left with Media executives at a recent event in Lagos |
Lagos, Aug.20, 2018 - Ikeja Electric (IE) has assured its customers of improved electricity supply within its network throughout the Eid-EI-Kabir holidays.
The
company’s Head, Corporate Communications, Mr. Felix Ofulue gave the assurance
in a statement in Lagos.
Ofulue
said that the company is driven by an endless desire and resolve to offer
customers extraordinary experience as the company will stop at nothing to ensure that all
customers on their network enjoy the Eid El kabir holidays.
"Within
our capacity, we will ensure that whatever allocation we receive from the
national grid is distributed equitably to ensure improved supply within the
period. Beyond that, while we know that occurrence of faults may be beyond our
control, we have taken certain measures, including an essential duty team who
will be available during the holiday period, to ensure that faults are promptly
cleared whenever the need arises. So we wish to advise customers to call the
Customer Care helplines or contact any of Ikeja Electric Offices closest to
them to report any fault," he said.
He
noted that all hands were on desk to ensure that customers enjoy a
memorable holiday period.
He
appealed to customers within its network to settle their monthly electricity
bills promptly in order to avoid disconnection by the company.
While
wishing all its customers a fantastic Sallah celebration, Ofulue further
cautioned against harassment of its employees on duty, stating that Ikeja
Electric management will explore all available legal options to seek redress.
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